PRIVACY POLICY

Effective date: June 8, 2026

SYLENE (“we”, “us”, “our”), operated by OMNISCALE LAB LLC, respects your privacy. This policy explains how we handle personal information when you visit https://sylene.co or place an order.

Information we collect. Order information (name, email, shipping/billing address, phone, and payment information processed by our payment providers) and device information (IP address, browser, device data, and browsing activity collected automatically through cookies and similar technologies).

How we use it. To process and deliver orders, communicate with you, provide support, send marketing where you consent, improve our services, prevent fraud, and comply with legal obligations.

Marketing. With your consent, we may send promotional emails (unsubscribe anytime) and text messages (reply STOP anytime — see our SMS Marketing Terms).

Data sharing. Our store runs on the Shopify platform, which processes order and store data to provide the service. We also use trusted providers (payment processors, shipping carriers, analytics, and advertising partners such as Meta and Google). We do not sell your personal information.

Security. We use reasonable technical and organizational measures to protect your data. No method of internet transmission is fully secure.

Your rights. Depending on your location, you may have rights to access, correct, delete, port, or restrict the use of your data, and to opt out of certain uses.

GDPR (EU/UK). If you are in the EU/UK, you have rights under the GDPR, including access, rectification, erasure, portability, and the right to object. See our GDPR Compliance Notice.

CCPA (California). If you are a California resident, you have the right to know what personal information we collect, to request deletion, and to opt out of the “sale” or “sharing” of personal information. We do not sell personal information. To exercise these rights, contact contact@sylene.co.

Children's privacy. Our website is not directed to children and we do not knowingly collect their data.

Changes. We may update this policy. The latest version is always posted on this page.

Contact. OMNISCALE LAB LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA — contact@sylene.co.