FAQ

Orders & Shipping

How long does processing take?
Orders are typically processed within 1–3 business days after payment is confirmed.

How long does delivery take?
In the United States, delivery usually takes 5–9 business days after processing, depending on your location and the carrier.

Where do you ship?
We currently ship within the United States. Availability may vary by region and is subject to availability.

How much does shipping cost?
Shipping costs, if any, are calculated and shown at checkout before payment.

Will I receive tracking?
Yes. Once your order ships, you'll receive a confirmation email with tracking details.

Returns & Refunds

What is your guarantee?
Every order is backed by a 90-day money-back guarantee. If you don't feel the difference, contact us within 90 days for a full refund.

How do I start a return or refund?
Email contact@sylene.co with your order number and we'll guide you through it.

When will I get my refund?
Approved refunds are issued to your original payment method. Timing may vary depending on your bank or payment provider.

Product Information

How do I take SYLENE Iron Restore?
Take your daily capsules as described on the label, ideally on an empty stomach for best absorption. Results may vary depending on usage.

How long until I notice a difference?
Most women notice steadier energy and a clearer head within 3 to 4 weeks, with fuller results around month three, as iron stores rebuild.

Payments

Which payment methods do you accept?
Major credit and debit cards and the options shown at checkout. Prices are listed in USD.

Is my payment information secure?
Payments are processed by secure, encrypted third-party providers. We do not store your full card details.

Customer Support

How can I contact you?
Email contact@sylene.co. We typically reply within one business day.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Contains milk (lactoferrin).